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Understand personal and clinic billing

Find personal Apple billing and clinic seat billing, and understand who can manage each.

Your personal Apple subscription and your clinic's team billing are managed separately.

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Open Team Billing from Workspace settings.

Open Team Billing from Workspace settings.

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Find your billing information

  1. Open your profile menu.

  2. Choose Account settings to view personal billing. The Personal billing section appears when an Apple subscription is linked to your account.

  3. Choose Workspace settings to view the current clinic's billing.

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Personal Apple billing

An individual subscription purchased through Apple is managed through Apple. It remains separate from clinic seat billing.

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Clinic billing

On a paid clinic plan, billed seats normally increase as colleagues join. Review Clinic billing before expanding your team.

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For an active clinic subscription, Clinic billing shows the payment method, current plan, billed seat count, and renewal date when available. Only clinic admins can configure team billing or change the seat count.

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The billed seat count cannot be reduced below the number of active clinic members. If you see Billing sync needed, ask a clinic admin to review the active-member and billed-seat counts before making a change.

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If the clinic does not have an active subscription, clinic admins can select Open Team Billing. Review the price, billing period, and payment terms shown before completing checkout.

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For a billing question, open Help Desk and identify the clinic and the billing issue. Do not include full payment-card details.

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